PRIVACY POLICY | lake seminole pharmacY

Lake Seminole Pharmacy is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your information.

We comply with all applicable federal and Florida privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information We Collect

We may collect personal information, including:

• Name
• Address
• Phone number
• Email address
• Date of birth
• Prescription and medication information
• Health insurance and billing information
• Payment and transaction details
• Communication preferences, including SMS/text messaging consent
• Any other information necessary to provide pharmacy and healthcare services

Protected Health Information (“PHI”) includes information that identifies you and relates to your health condition, treatment, or payment for healthcare services.

We may use your information to:

• Dispense medications and provide pharmacy services
• Communicate with healthcare providers and caregivers
• Process insurance claims and payments
• Provide refill reminders and prescription updates
• Send healthcare-related notifications and account information
• Improve pharmacy operations, customer service, and compliance procedures
• Maintain records required by law

We may share your information with:

• Healthcare providers involved in your care
• Insurance companies and payment processors
• Long-term care facilities or caregivers when authorized
• Government agencies or law enforcement when required by law
• Service providers that help us operate our pharmacy and systems in compliance with privacy laws
• We do not sell your personal information.

If you provide your mobile phone number, you consent to receive SMS/text messages from Lake Seminole Pharmacy related to:

• Prescription updates
• Refill reminders
• Order and delivery notifications
• Billing or account information
• Other healthcare-related communications

Message frequency may vary. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

We do not sell, rent, or share your mobile number or SMS consent information with third parties or affiliates for marketing purposes.

You have the right to:

• Request access to your medical and pharmacy records
• Request corrections to your records
• Request restrictions on certain uses or disclosures
• Request confidential communications
• Receive an accounting of certain disclosures of your information

Requests must be submitted in writing where required by law.

We use administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

Access to personal information is limited to authorized personnel who require it to perform their job responsibilities.

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

Lake Seminole Pharmacy
13191 Starkey Rd STE 3, Largo, FL 33773

(727) 592-4588

info@lakeseminolerx.com

Your privacy is a priority, and we are committed to protecting your information while providing safe, high-quality pharmacy care.